RRemoteville
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Client Relations Executive

Skills
Analytical SkillsCateringCustomer Relationship ManagementDirector LevelEasily AdaptableNegotiationOperations Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in the Education sector of contract catering
  • Track record of building and sustaining strong client partnerships
  • Excellent communication listening and influencing skills
  • Confidence with data and financial analysis
  • Collaborative mindset with ability to engage across teams

Nice to have

  • Commercial acumen
  • P&L awareness
  • Innovative thinking
  • Relationship management
  • National travel flexibility

Day to day

  • Act as the main client contact for education sector customers, handling queries with professionalism and care
  • Build and maintain strong partnerships that support retention satisfaction and business growth
  • Manage renewals re-bids and negotiations using CRM data and internal collaboration to deliver tailored solutions