Client Relationship Manager
Skills
Account ManagementTrainingCustomer Relationship ManagementEmployee Assistance ProgramsFosteringLeadershipPharmacy Benefit Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2 to 4 years of relevant client management experience
- Healthcare employee benefits or insurance account management experience preferred
- BA/BS degree preferred
- Working knowledge of Microsoft Office Suite
- Effective speaking presentation and communication skills
- Strong organizational abilities
Nice to have
- Highly energetic
- Detail-oriented
- Self-motivated
- Results-oriented
- Consultative
Day to day
- Manage a defined book of more than 150 small business EAP clients and serve as the primary point of contact
- Build and deepen client relationships by proactively managing renewals identifying growth opportunities and delivering consistent value-added service
- Provide consultative guidance using utilization data program insights and business reviews to improve EAP and wellness outcomes
- Develop culturally relevant engagement strategies coordinate benefit integration and represent CuraLinc at client events and presentations
Hiring process
- Complete an application via curalinc.com/careers or this posting's easy apply
- Selected applicants may be contacted by CuraLinc
- Do not send personal or financial information by email