Client Relationship Manager

Skills
Carbon ReportingClient OnboardingClient RelationsConstructionCustomer ExperienceProduct DemonstrationSustainability
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Understand sustainability in construction
  • Handle customer experiences in a fast-paced setting
  • Conduct technical training
  • Work in a hybrid role
  • Proficient in MS Office Suite
  • Organized with good time management skills
  • Strong problem-solving and communication skills
  • Positive and friendly attitude
  • Learn and understand NZC suite of products

Day to day

  • Provide resources for successful customer onboarding processes
  • Develop and implement onboarding programmes for products
  • Build and maintain strong client relationships
  • Create strategic account plans to achieve sales targets
  • Conduct business reviews with clients
  • Prepare reports on account performance and market insights
  • Stay updated on industry trends and competitor activities