RemotevilleRemote Client Support Representative Job in UK SS&C Technologies
Client Support Representative SS&C Technologies
£ -
Attention To DetailBusiness RequirementsDefining RequirementsFace-To-FaceIT EscalationOralPhone EtiquetteTroubleshooting
Entry-level/graduate - Junior (1-2 years)
UK
22280+ employees
Fintech
Open for applications
Role
Who you are
- Strong customer focus and ability to exceed clients' expectations
- Excellent interpersonal skills and teamwork abilities
- Superior troubleshooting and resolution skills
- Proven aptitude to learn complex technical information quickly
- Ability to prioritize and manage multiple issues and adapt to changing priorities
- Excellent written and verbal communication skills
- Understanding of MS Windows, MS Office, system architecture, and environments
Desirables
- Attention To Detail
- Business Requirements
- Face-To-Face
- IT Escalation
- Oral
- Phone Etiquette
- Troubleshooting
What the job involves
- Provide great service by resolving technical and product functionality inquiries
- Ensure successful use of software solutions and high customer satisfaction
- Work directly with clients and team members to achieve desired results
Company
Company mission
SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries, powered by expertise, innovation, and excellent customer service.Company benefits
- Excellent training based on industry experience
- Well-defined career paths
- Access to technology
- Teamwork-based culture
- Challenging assignments
- Global collaboration
Company values
- Expertise
- Innovation
- Customer Service
Company HQ
WindsorFounders
NA (NA)