Cloud Engineer

Skills
Computer ScienceSoftware As A ServiceCisco MerakiContact CentersDatabasesMeshMicrosoft 365
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3-5 years of applicable experience
  • Bachelor's degree in Computer Science or equivalent experience
  • AZ-900 certification
  • AZ-104 certification
  • Experience with Windows and/or Linux operating systems in physical and cloud environments
  • Experience with Microsoft Azure PaaS and SaaS technologies
  • Experience with JSON REST and data-based APIs
  • Experience with Azure Service Bus and Azure Notifications Hub
  • Ability to configure and support resilient highly available IT systems
  • Networking knowledge including Cisco Meraki Azure VNETs VPN Gateways Route Servers Route Tables and Private Endpoints
  • Experience with Infrastructure as Code and CI/CD pipelines
  • Exposure to native Azure logging and monitoring tools
  • Experience building DR and HA solutions
  • Knowledge of information security best practices for operating systems network and databases
  • Scripting experience with Powershell Bash JS Python or similar
  • Experience with cloud services such as Azure Google or AWS
  • Experience with BDR solutions such as Veeam VMware Site Recovery and Azure Backup/Site Recovery
  • Experience supporting Microsoft 365 Services including Exchange Intune SharePoint and Teams
  • General SQL Server database troubleshooting experience
  • Ability to work independently with minimal supervision
  • Excellent written and verbal communication skills
  • Strong analytical follow-up and problem-solving skills
  • Ability to prioritize and execute in a high-pressure environment
  • Strong interpersonal and presentation skills
  • Knowledge of TCP/IP protocol and firewalls
  • Knowledge of virtual machines and container concepts
  • Knowledge of cloud security and the shared security model
  • Experience with ticketing systems and internal clients
  • Ability to respond after hours for critical issues
  • Strong vendor management skills
  • High self-motivation and professionalism
  • Experience in a high availability environment preferred
  • Knowledge of ITIL ITSM practices preferred

Nice to have

  • Creative
  • Client focused
  • Solutions-driven
  • Organized
  • Self-motivated
  • Trustworthy
  • Highly collaborative

Day to day

  • Administer and maintain enterprise cloud and on-prem infrastructure across private and public environments.
  • Support system performance, troubleshoot operational issues, and coordinate server, network, and software changes.
  • Work closely with development and client service teams to deliver resilient solutions, improve cost efficiency, and support disaster recovery.