Collections & Recoveries Manager
Skills
BusinessBusiness Process ImprovementCredit RecoveryDefaultsDistressed DebtInsolvencyInternational Financial Reporting Standards
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum 3 years’ collections experience in Commercial Mortgages or Asset Finance supporting SMEs
- Proven success managing distressed assets to maximise customer collections
- Strong knowledge of Commercial Mortgage and Asset Finance lending products
- Understanding of legal and contractual rights and security enforcement options on default
- Knowledge of treating customers fairly and vulnerable customer handling
- Working understanding of PD LGD EAD IFRS 9 and impairment processes
Nice to have
- Commercially minded
- Analytical
- Collaborative
- Proactive
- Resilient
Day to day
- Manage a portfolio of distressed lending accounts across Commercial Mortgages Asset Finance and Growth Finance, applying structured collection restructuring and recovery strategies.
- Work directly with customers in financial difficulty including site visits assessments and tailored workout plans to bring facilities up to date while protecting the Bank’s exposure.
- Coordinate enforcement and recovery actions with solicitors insolvency practitioners collection agencies and asset managers, including asset realisation and accurate watchlist reporting.