Business Case PreparationClariComplex SalesCustomer Relationship ManagementDeal ClosureExecutive SponsorshipPresentationsRenewalsSales ExecutionSales Target Management
LondonUK
The intelligent heart of customer experience.
6515+ employees
Enterprise
Role
Who you are
BA/BS degree or equivalent experience
3+ years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets
Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages
Experience in managing and expanding customer relationships at various levels
Exceptional presentation, negotiation, and deal closing skills
Experience selling to VP and C-level executives both in person and using remote technology
An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth
Strong knowledge of industry trends and the ability to build relationships with key decision makers
Experience creating and leveraging territory and account plans
Familiarity with key Sales tools such as Salesforce, Outreach, and Clari
Ability to travel as necessary
Desirables
track record in B2B sales
driving growth in SaaS
relationship building
closing deals
innovative solutions
customer satisfaction
executive sponsorship
industry expertise
key decision-makers
What the job involves
Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion
Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships
Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability
Zendesk is committed to revolutionizing customer experiences globally by providing exceptional service and innovative solutions to businesses of all sizes.