Communications & Culture Specialist

Skills
Build Strong RelationshipsCross-Functional CollaborationsCustomer ExperienceEventsExternal SFacilitationGrammar
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience running internal or external communications in a fast-paced or distributed organisation
  • Confidence facilitating company-wide sessions such as All Hands or AMAs
  • A track record of designing or delivering culture-building initiatives in remote-first or hybrid environments
  • Proven social media expertise with a strong understanding of LinkedIn audiences
  • Exceptional grammar skills and meticulous attention to detail
  • Ability to project manage multiple workstreams at once
  • Highly structured and adept at continual prioritising of tasks
  • Ability to collaborate with People team Customer Care and executive stakeholders
  • Comfort working with ambiguity and proposing new ideas
  • Proficient in using Slack Google Drive and AI tools such as Gemini and Claude

Nice to have

  • Transparent Communicator
  • Responsible Owner
  • Highly structured
  • Strong attention to detail
  • Proactive thinker
  • Collaborative
  • Mission-driven

Day to day

  • Manage day-to-day internal communication channels and keep messaging clear, timely, and accessible across the business.
  • Prepare and facilitate All Hands and AMA sessions with strong logistics, moderation, and follow-up outputs.
  • Drive external communications across LinkedIn, the corporate website, Glassdoor, and PR campaigns to grow brand reputation and engagement.