Community Manager
Skills
Community ManagementFinancial TechnologyInsurtechOrganic ChemistryPlaybookScalesSearch Engine Optimization
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3+ years in community management or organic social
- Experience in fintech insurtech or another consumer facing regulated category
- Ability to write with a natural authentic platform native tone
- Strong strategic thinking and systems building skills
- Understanding of SEO and how LLMs cite sources
- Proven ability to make stressful categories feel human
- Patient curious long-game mindset focused on organic trust
Nice to have
- Platform native
- Authentic voice
- Strategic operator
- Human-centered
- Patient
- Curious
Day to day
- Build Jerry's organic presence across Reddit Quora YouTube and TikTok
- Develop a platform-specific playbook for when to post when to reply and when to stay silent
- Grow Jerry's subreddits into active trusted communities while keeping the voice authentic and human
- Create a scalable content and engagement strategy and use AI where it adds value
- Partner with Growth and Content teams and measure sentiment share of voice referral traffic and LLM citation
Hiring process
- Apply to be considered