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Community Relations Specialist
Skills
Account ManagementAdoptionBrand AmbassadorshipBrandingCommunity EngagementCustomer Relationship ManagementMarketing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2–3 years of experience in community relations marketing account management or related field
- Telecommunications fiber or MDU experience preferred
- Strong relationship-building and public-facing communication skills
- Comfortable operating autonomously in a field-based role
- Proficiency with CRM tools and Microsoft Office / Google Drive
- Valid driver’s license
- Ability to travel regularly 25–40%
Nice to have
- Autonomous
- Outgoing
- Relationship-focused
- Field-oriented
- Community-minded
Day to day
- Serve as a local brand ambassador across assigned markets and build strong relationships with communities property managers HOAs and leaders
- Plan attend and coordinate community events resident outreach and engagement activities to increase brand presence and service adoption
- Support densification efforts by identifying under-penetrated opportunities tracking outreach in CRM tools and sharing market feedback with internal teams
