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Community Relations Specialist

Skills
Account ManagementAdoptionBrand AmbassadorshipBrandingCommunity EngagementCustomer Relationship ManagementMarketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2–3 years of experience in community relations marketing account management or related field
  • Telecommunications fiber or MDU experience preferred
  • Strong relationship-building and public-facing communication skills
  • Comfortable operating autonomously in a field-based role
  • Proficiency with CRM tools and Microsoft Office / Google Drive
  • Valid driver’s license
  • Ability to travel regularly 25–40%

Nice to have

  • Autonomous
  • Outgoing
  • Relationship-focused
  • Field-oriented
  • Community-minded

Day to day

  • Serve as a local brand ambassador across assigned markets and build strong relationships with communities property managers HOAs and leaders
  • Plan attend and coordinate community events resident outreach and engagement activities to increase brand presence and service adoption
  • Support densification efforts by identifying under-penetrated opportunities tracking outreach in CRM tools and sharing market feedback with internal teams