Remote Content Writer & Strategist Job in UK CompuGain

Who you are

• Create high-quality content within the app and for out-of-app campaigns
• Lead the planning and delivery of engagement campaigns
• Provide creative and copy/content support for all campaigns and content
• Lead the strategy for engaging audiences in content and campaigns
• Ensure customers are at the heart of our actions, enhancing customer relationships
• Manage stakeholder relationships and expectations, keep them informed
• Lead production of compliant image library with creative team
• Develop and maintain repository for suitable and reusable brand assets
• Own the planning and delivery of projects from initial brief through to measurement
• Use analytics tools for tracking and reporting on campaign performance
• Make improvements based on measurable objectives, data and feedback
• Support content team in keeping content up to date and accurate
• Adhere to the FCA Conduct rules

Desirables

• Ability to understand business strategies & translate complex messaging
• Develop creative concepts using message framework & content calendar
• Generate strong ideas under tight timeframes
• Deliver creative concepts through multi-channel formats
• Confidently bring fresh perspectives
• Strong communication intrapersonal skills
• Present work to stakeholders, assimilate feedback
• High attention to detail, zero tolerance for errors
• Perform under pressure, meet deadlines
• Embrace and respond proactively to change, learn new skills
• Experience as content producer in communications/marketing
• Solid understanding of FCA Compliance

What the job involves

• Producing high-quality, engaging and effective copy for content campaigns
• Fostering meaningful customer relationships, driving engagement, and enhancing customer satisfaction
• Ensuring personalized, relevant, and timely communications, elevating customer experience
• Leading the planning, execution, and continuous improvement of CRM campaigns across multiple channels
• Collaborating with cross-functional teams for a cohesive approach to management
• Tracking and measuring effectiveness of CRM initiatives for strategy refinement

Application process

• Up to 30minute telephone call with a member of the Talent Acquisition team
• Up to 60 mins with the hiring team – Task based interview
• Final interview with the team up to 60 mins – Cultural fit interview