Content Writer
Skills
Data AnalyticsEasily AdaptableEducation/TrainingEnglishHTMLHealthcareJournalism
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree or equivalent training in English UX writing technical communications or journalism
- Strong XML and HTML experience for software UI and help systems
- Experience writing for product-focused or technical environments
- Ability to structure language for XML and JSON formats
- Experience with content management systems and agile workflows
- Proficiency using AI tools for drafting and editing
- Experience writing instructional technical and UX content
- Background working with Product Management and Engineers
- Portfolio showcasing instructional content and UI microcopy samples
Nice to have
- Self-directed
- Collaborative
- Analytical thinker
- Detail-oriented
- Adaptable
- Strong communicator
Day to day
- Create clear user-centered content that simplifies complex product information and supports customer needs
- Write and maintain in-app communications help files Resource Hub updates and UI microcopy for sustaining product changes
- Collaborate closely with Product Leaders Engineers and cross-functional teams to manage content releases improve consistency and deliver accurate brand-aligned experiences
Hiring process
- Submit application
- Recruitment team review
- Interview process
- Final hiring decision