Remoteville

Remote Credit Agency Specialist Job in London, UK Zilch

Credit Agency Specialist Zilch
Accounts ReceivableAttention To DetailCredit InformationCredit ReportingCredit ReportsDispute ResolutionFinanceProfessional
Mid-level (3-4 years)
LondonUK


Creating the most empowering way to pay for anything, anywhere.
265+ employees
FintechPaymentsCreditConsumer Goods


Role


Who you are

  • Experience working a CRA-related customer service role.
  • Ability to review and analyse credit reports to identify inaccuracies.
  • Clear and professional communication skills.
  • Strong attention to detail to ensure accuracy in correcting information and maintaining data integrity.

Desirables

  • Credit Reporting Agencies Knowledge
  • FCA and GDPR Knowledge



What the job involves

  • Review and correct inaccuracies in customer credit reports.
  • Manage and resolve customer disputes about credit report discrepancies.
  • Adhere to credit reporting regulations to maintain compliance.
  • Communicate with customers about credit report corrections and dispute resolutions.

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Company


Company mission

On a mission to eliminate the cost of consumer credit. For good. Zilch aims to empower consumers with a flexible payment option that combines the benefits of debit, credit, and savings.




Company benefits

  • Pension scheme
  • Death in Service scheme
  • Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Enhanced maternity pay
  • Enhanced paternity pay
  • Learning Suite for e-courses
  • Casual dress code
  • Free office refreshments



Company values

  • Innovation
  • Empowerment
  • Integrity
  • Customer Focus
  • Transparency



Company HQ

Victoria
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