Credit Agency Specialist
Skills
Accounts ReceivableAttention To DetailCredit InformationCredit ReportingCredit ReportsDispute ResolutionFinance
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience working a CRA-related customer service role.
- Ability to review and analyse credit reports to identify inaccuracies.
- Clear and professional communication skills.
- Strong attention to detail to ensure accuracy in correcting information and maintaining data integrity.
Nice to have
- Credit Reporting Agencies Knowledge
- FCA and GDPR Knowledge
Day to day
- Review and correct inaccuracies in customer credit reports.
- Manage and resolve customer disputes about credit report discrepancies.
- Adhere to credit reporting regulations to maintain compliance.
- Communicate with customers about credit report corrections and dispute resolutions.