CRM & Lifecycle Marketing Specialist

Skills
A/B TestingAnalyticsCRM IntegrationEmail MarketingHTMLMarketingMobile Marketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2-4 years of experience in CRM lifecycle marketing or email/SMS marketing operations
  • Hands-on experience building campaigns and journeys in a CRM ESP platform
  • Required experience with Attentive or similar platforms such as Klaviyo Braze Salesforce Marketing Cloud or HubSpot
  • Working knowledge of HTML and CSS for email template builds and troubleshooting
  • Comfortable working directly in a platform backend
  • Experience with coupon offer mechanics and promo logic is a strong plus
  • Familiarity with CDPs or audience data integrations is a plus
  • Strong attention to detail and QA discipline
  • Comfortable managing multiple campaigns and journeys at once
  • B2C experience preferred

Nice to have

  • Hands-on
  • Technical
  • Execution-focused
  • Detail-oriented
  • Organized
  • Collaborative

Day to day

  • Own the day-to-day build and execution of CRM campaigns and automated lifecycle journeys across email and SMS.
  • Create, edit, and troubleshoot HTML-based email templates while ensuring accurate rendering and on-brand delivery.
  • Configure segmentation, coupons, wallet offers, testing, and platform operations to support performance and improve results.