CRM Campaign Developer
Skills
ContextCustomer ExperienceEnhanced Data Rates For GSM EvolutionEvolutionGmailHTMLMobile Messaging
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5 to 8 years of CRM or lifecycle campaign development experience
- Strong experience with Braze including Canvas segmentation Liquid personalisation and multi-channel execution
- Experience building behaviour-triggered lifecycle journeys
- Experience working with Amplitude including cohort syncing and funnel analysis
- Solid experience building responsive HTML email templates
- Experience using Connected Content for dynamic data integration
- Experience in mobile-first environments including push notifications deep linking and in-app messaging
- Strong proficiency in HTML and CSS for email development
- Advanced knowledge of Liquid templating
- Understanding of Braze Canvas architecture journey logic testing and analytics
- Familiarity with APIs webhooks and JSON
- Understanding of email deliverability fundamentals
- Awareness of mobile messaging requirements across iOS and Android
- Basic JavaScript knowledge is beneficial
- High attention to detail and strong QA discipline
- Strong problem-solving and technical troubleshooting skills
- Clear communication with technical and non-technical stakeholders
- Collaborative and proactive approach to delivery
Nice to have
- High attention to detail
- Strong QA discipline
- Problem-solving ability
- Collaborative approach
- Proactive delivery
Day to day
- Build and configure behaviour-triggered lifecycle journeys in Braze across email push and in-app channels
- Develop responsive HTML and CSS email templates with Liquid personalisation and Connected Content for dynamic messaging
- Own QA testing documentation and platform improvements to deliver reliable compliant customer experiences
Hiring process
- 30 Minute Screener with Lucy (Senior Talent + People Partner)
- 60 Minute Technical Interview with Sheran (Head of Growth) and Lisa (CRM Manager)
- 30 Minute Culture Interview with Iain (CEO) and Dirk (CTO)
