CRM Executive

Skills
Analytical SkillsB2CBeansBriefingCustomer Relationship ManagementESPIdentifying Trends
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven CRM experience in a B2C environment
  • Experience managing a CRM marketing calendar
  • Hands-on A/B testing programme experience
  • Strong experience using an ESP to build deploy and report on campaigns
  • Ability to analyse campaign performance and turn insights into improvements

Nice to have

  • Data-driven
  • Detail-oriented
  • Collaborative
  • Commercially aware

Day to day

  • Own and manage the US and ROW promotional calendar across email push and newsletters
  • Plan build and execute CRM communications from briefing and scheduling to deployment and performance analysis
  • Lead testing and reporting to improve campaign engagement commercial performance and team learning

Hiring process

  • Submit your application
  • Shortlisted applicants will be contacted