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CRM Executive

Skills
Analytical SkillsB2CBeansBriefingCustomer Relationship ManagementESPIdentifying Trends
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in a CRM role within a B2C environment
  • Experience managing and delivering against a CRM marketing calendar
  • Hands-on experience planning and executing A/B testing programmes with a data-driven approach
  • Strong experience using an ESP to build deploy and report on campaigns
  • Ability to analyse campaign performance and translate insights into actionable improvements

Nice to have

  • Data-driven
  • Analytical
  • Collaborative
  • Detail-oriented

Day to day

  • Own and manage the US & ROW promotional calendar across email push and newsletters to keep campaigns consistent and well balanced
  • Plan build and execute CRM communications from briefing and scheduling through deployment and performance analysis
  • Lead targeted campaigns and A/B testing programmes while turning results into clear insights and recommendations

Hiring process

  • Submit your application
  • Shortlisted applicants will be contacted