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CRM Executive
Skills
Analytical SkillsB2CBeansBriefingCustomer Relationship ManagementESPIdentifying Trends
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience in a CRM role within a B2C environment
- Experience managing and delivering against a CRM marketing calendar
- Hands-on experience planning and executing A/B testing programmes with a data-driven approach
- Strong experience using an ESP to build deploy and report on campaigns
- Ability to analyse campaign performance and translate insights into actionable improvements
Nice to have
- Data-driven
- Analytical
- Collaborative
- Detail-oriented
Day to day
- Own and manage the US & ROW promotional calendar across email push and newsletters to keep campaigns consistent and well balanced
- Plan build and execute CRM communications from briefing and scheduling through deployment and performance analysis
- Lead targeted campaigns and A/B testing programmes while turning results into clear insights and recommendations
Hiring process
- Submit your application
- Shortlisted applicants will be contacted
