Remote CRM Manager Job in UK Clinical Partners

Who you are

• Minimum 5 years of experience in CRM management
• Proficiency in Marketing Cloud
• Bachelor’s degree in Marketing, Business, IT or related field desirable
• Experience in healthcare or mental health sectors is a plus
• Strong understanding of database management and data analysis
• Ability to translate complex data into actionable strategies
• Excellent verbal and written communication skills
• Strong project management skills
• Understand patient-centric strategies

Desirables

• Healthcare experience
• Mental health sector experience

What the job involves

• Oversee implementation and management of CRM capabilities
• Ensure CRM system supports onboarding, in-life, and post diagnostic stages to enhance patient engagement
• Develop and implement comprehensive CRM strategies to align with business goals
• Build and optimize CRM processes within platform and map customer journeys
• Plan, execute, and monitor CRM campaigns using Marketing Cloud
• Generate regular reports on CRM performance and campaign outcomes
• Ensure CRM activities comply with relevant regulations and customer data is securely managed
• Work closely with other business areas for CRM system integration

Application process

• Submit your CV
• Contact hiring manager for details
• DBS checks and pre-employment checks