Remote CRM Manager Job in UK IVC Evidensia

Who you are

• Technical CRM skills including SQL.
• Experience in delivering client retention strategies within a subscription or loyalty-based business.
• Strong understanding of database structure.
• Experience in email scripting languages for dynamic content.
• Experience working in a CRM role.
• Proven strategies to increase customer retention and reduce churn.
• Managed campaigns in multiple geographical markets.
• Excellent communication, leadership, and stakeholder skills.
• Knowledge in CRM segmentation, campaign management, direct marketing, data mining, interactive marketing, database marketing, and email marketing.

Desirables

• SQL experience
• CRM experience
• Client retention
• Database structure knowledge
• Email scripting languages
• Multiple market campaign management
• Communication
• Leadership
• Stakeholder management
• CRM segmentation
• Campaign management
• Direct marketing
• Offer management
• Data mining
• Interactive marketing
• Database marketing
• Email marketing

What the job involves

• Manage and optimise the entire customer journey through an innovative client engagement strategy.
• Collaborate with cross-functional teams to map out the end-to-end customer journey.
• Support the acquisition team in driving new client growth and lead conversion.
• Develop and implement data-driven technical solutions to drive CRM objectives such as customer loyalty and content development.

Application process

• Contact from recruitment team after application