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CRM Marketing Manager
Skills
AnalyticsApparelCampaign ConceptsCustomer ExperienceData AnalyticsMarketing ProgramsMotors
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years of CRM marketing experience focused on e-commerce lifecycle strategy
- Proven experience managing multi-channel campaigns including Push notifications and SMS
- Experience leading projects and mentoring junior team members or external vendors
- Strong cross-functional collaboration and project management skills
- Data-driven mindset with experience designing testing and optimizing marketing programs
- Familiarity with AI collaboration tools such as ChatGPT Copilot or equivalent
Nice to have
- Apparel retail experience
- Subscription business experience
- Predictive analytics familiarity
- ML recommendation exposure
Day to day
- Own and execute cross-channel CRM lifecycle programs across Email App Push SMS and Packaging Inserts.
- Partner with Creative Data Science Product Engineering and Customer Service to build personalized customer journeys and improve retention.
- Use data insights and AI tools to test optimize and scale campaigns reduce churn and surface new growth opportunities.
Hiring process
- Apply via Stitch Fix careers site or Fountain