RRemoteville
Domaine logoDomaine

CRM Specialist

Skills
Mobile ApplicationsShopifyAnalytical SkillsBriefsCustomer AcquisitionCustomer Relationship ManagementESP
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 3+ years of email and SMS marketing production experience
  • At least 1 year in an agency setting
  • Familiarity with HTML and CSS
  • Hands-on experience with platforms such as Klaviyo SFMC Iterable Braze Attentive or Postscript
  • Experience with eCommerce or retail brands and their email and SMS tech stack
  • Proven ability to build lifecycle marketing revenue
  • Experience with mobile app mobile push web push or in-app messaging is a plus
  • Highly process oriented with strong project management skills
  • Strong writing skills and attention to written communication
  • Excellent communication interpersonal and collaboration skills
  • Self-starter able to work independently in a fast-paced environment

Nice to have

  • Highly organized
  • Curious
  • Process oriented
  • Self-starter
  • Detail focused

Day to day

  • Manage day-to-day lifecycle marketing operations for multiple clients with CRM Strategists
  • Build and execute email SMS push and in-app campaigns from briefs segmentation QA scheduling and deployment
  • Analyze campaign and flow performance to identify optimization opportunities and support reporting recommendations