CRM Specialist

Skills
B2CCustomer Relationship ManagementData AnalyticsEmail MarketingMarketingMarketing AnalyticsProduct Marketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2+ years of email production experience in a corporate setting
  • Strong focus on B2C email marketing
  • Experience working in a CRM role in a high energy online environment
  • Experience building campaigns in Braze is a plus
  • Ability to multitask in a fast paced environment
  • Ability to manage large cross-functional projects and weekly launches
  • Meticulous attention to detail and methodological problem solving
  • Strong communication skills with senior leaders and stakeholders
  • Demonstrated ability to use AI tools to improve efficiency quality and decision-making

Nice to have

  • Detail oriented
  • Methodical
  • Patient
  • Professional
  • Collaborative

Day to day

  • Produce email campaigns app push notifications and site banners/interstitials
  • Build audiences campaign logic and templates in marketing automation platforms from technical specifications
  • Test and QA every launch thoroughly while supporting translation requests and ad-hoc CRM projects
  • Manage 3-5 high visibility campaigns each week across multiple languages and channels