How Remoteville checks and expires listings
CRM Sr. Manager
Skills
Analytical SkillsBrazeCampaignsCustomer Relationship ManagementDigital MarketingLeadershipMarketing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4-year degree in Business or Marketing or equivalent experience
- 3-5 years of CRM leadership experience with lifecycle marketing and email best practices
- Experience in content marketing and/or a subscription-based service
- Proficiency in advanced CRM platforms such as Salesforce Marketing Cloud Braze or Adobe Experience
- Strong grasp of marketing and analytics suites
- Excellent communication writing and editing skills
- Ability to thrive in a fast-paced small-team environment
- Knowledge of the artists and passion for live music
Nice to have
- Curious
- Data-driven
- Analytical
- Creative
- Self-starter
- Collaborative
- Fast-paced
Day to day
- Own the CRM strategy across email and mobile to improve fan lifecycle performance and retention.
- Design launch and optimize lifecycle programs that move users from trial to retained to evangelist.
- Build reporting dashboards and use data to identify new audience segments triggers and actionable improvements.
- Guide campaign content and messaging for email and push while aligning with artist releases livestreams and seasonal programming.
- Lead the CRM agency relationship and coordinate with marketing product and production teams to deliver scalable campaigns.
Hiring process
- Apply through LinkedIn
- Send a cover letter to Mary Clark at mary.clark@nugs.net