Xclusive homes Realty

Company Description Xclusive Homes Realty is a real estate firm focused on delivering personalized, high-quality service to clients across diverse markets. The company leverages modern technology, including CRM platforms, to streamline processes and improve client communication. Team members collaborate remotely, using digital tools to support agents and administrative staff. Applicants can expect a professional environment that values reliability, clear communication, and attention to detail. The organization is committed to efficient operations and a positive experience for clients and colleagues.Role Description This is a remote, contract CRM Support role responsible for maintaining and optimizing the company’s customer relationship management system. The CRM Support specialist will manage data entry and updates, ensure records are accurate and complete, and support users with troubleshooting and technical questions. Day-to-day tasks include configuring fields and workflows, generating and distributing reports, and monitoring data quality and system performance. The role will also involve collaborating with real estate agents and administrative staff to understand their CRM needs, documenting issues, and coordinating solution implementation. The successful candidate will help improve system usage, streamline processes, and support training and onboarding related to CRM best practices.Qualifications Demonstrated experience with CRM systems (e.g., configuration, user support, data management).Bilgual must ( Spanish/English)experience in Follow up boss and boldtrail is required30-60 seconds video must be record and submit it with application.experience with sales Funnels, VSL’s And Automations.Strong data entry, data validation, and basic reporting skills.Ability to troubleshoot user issues, document problems, and propose practical solutions.Clear written and verbal communication skills for supporting remote team members.Organizational skills with attention to detail and the ability to manage multiple tasks.Comfort working independently in a remote environment and meeting deadlines reliably.Basic understanding of real estate processes or prior experience in a real estate or professional services setting is a plus.Proficiency with productivity tools (such as email, spreadsheets, and collaboration platforms).High level of integrity in handling confidential client and company information.Relevant coursework, certification, or practical experience in CRM administration or customer support is beneficial.

CRM support

What the job involves