What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Associate degree required bachelor’s degree preferred
- 3–5+ years of quota-carrying SaaS sales experience with expansion or account management focus
- Experience in ITSM ESM PPM iPaaS or related workflow technology markets preferred
- Proven track record of driving expansion sales within existing enterprise accounts particularly in public sector organizations
- Experience using Salesforce to manage pipeline forecast revenue and track customer engagement
- Excellent active listening critical thinking and objection-handling skills
- Exceptional time management and organizational abilities
- Team-oriented with a proven ability to collaborate across sales solutions and services teams
- Ability to travel multiple times per year
Nice to have
- Highly competitive
- Sales-driven
- Personable
- Responsive
- Consultative
- Exceptional team player
- Persistent
- Creative in follow-up
Day to day
- Own and manage a portfolio of existing customer accounts with a strong focus on expansion and long-term growth
- Partner with customers to shape win-win negotiation strategies that increase contract value and strengthen relationships
- Identify buying influencers decision-makers budgets and criteria while collaborating with Sales Solutions Engineers and Services to uncover opportunities deliver demonstrations and guide commercial discussions