RRemoteville
SORACOM logoSORACOM

Customer Engagement Specialist

Skills
Amazon Web ServicesBusinessCollaborative EnvironmentEnglishLanguage SkillsPersonal BoundariesPlays
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Fluent in English with excellent writing skills
  • Legally eligible to work in the United States
  • Ability to grasp basic technical concepts
  • Strong listening and communication skills with audience-aware communication
  • Able to connect effectively by phone and video conferencing
  • Autonomous driven positive and enthusiastic
  • Able to work from home with a dedicated quiet workspace
  • Thrive in a growing fast-paced environment
  • Proficient in Microsoft Office Suite and/or Google Suite
  • Willingness to explore and push boundaries of AI tools
  • Ability to learn and adapt through coaching
  • Comfortable managing own time exceptionally well

Nice to have

  • Curious
  • Persistent
  • Coachable
  • Thick skin
  • Professional communication
  • Empathetic
  • Self-driven
  • Competitive

Day to day

  • Generate qualified leads through outbound phone and email prospecting
  • Partner with Marketing to qualify inbound leads and uncover prospect needs
  • Use Salesforce Outreach and ZoomInfo to manage lead flow and forward qualified prospects to Sales
  • Track sequences monthly goals and campaign execution while working collaboratively across internal teams