Remoteville

Remote Customer Experience Senior Manager Job in United States Oracle

Customer Experience Senior Manager Oracle
$141800 - $232300
CancellationsCustomer EngagementCustomer ExperienceCustomer RelationsCustomer SuccessCustomer-Focused ServiceExecutive SponsorshipOCITactical Planning
Senior (5-8 years) - Expert (9+ years)
United States


We help people see data in new ways, discover insights, unlock endless possibilities.
193485+ employees
SaaS

Open for applications

Role


Who you are

  • 12+ years in Customer Success or Services with Enterprise customers.
  • 5+ years leadership experience with P&L responsibilities.
  • Fluency in Portuguese and English; Spanish proficiency is preferred.
  • Solid understanding of service delivery and cloud architecture.
  • Proven experience in executive leadership with large organizational impact.
  • Customer-committed with high aptitude for developing lasting relationships.

Desirables

  • Spanish
  • Executive Leadership
  • Cloud Architecture


What the job involves

  • Develop sustainable C-level relationships for customer success.
  • Lead a skilled team through customer lifecycle in cloud journey management.
  • Structure and increase operational performance to surpass set targets.
  • Drive innovation and process optimization within Oracle cloud solutions.
  • Represent customer needs effectively within Oracle and its partners.

Share this job

Hide company

More jobs at Oracle

Company


Company mission

Oracle is dedicated to leveraging cloud technology to empower organizations worldwide to innovate, optimize efficiencies, and enhance effectiveness. By providing cutting-edge computing infrastructure and software solutions, including autonomous database technology, Oracle aims to revolutionize business operations and enable secure data management. The company's commitment extends to supporting government defense and advancing scientific and medical research, catering to the needs of nonprofits and businesses of all sizes.



Company benefits

  • Flexible Vacation (Non-Overtime)
  • 13-18 days vacation annually
  • 11 paid holidays
  • Paid Sick Leave (72 hours)
  • Paid parental leave
  • Adoption Assistance
  • Employee Stock Purchase Plan
  • 401(k) Savings and Investment Match


Company values

  • Innovation
  • Diversity
  • Inclusion
  • Integrity


Company HQ

Austin


Founders

Larry Ellison (Chairman and CTO)
;