Remote Customer Marketing Manager Job in UK IRIS Software Group

Who you are

• Proven track record in managing customer-focused marketing campaigns
• Experience in leading cross-functional teams
• Familiarity with Payroll & HR Software and/or Services
• Ability to collaborate with external vendors and agencies
• Strong project management skills
• Excellent written and verbal communication skills
• Passion for ensuring customer success

Desirables

• Driven
• Innovative
• Multitasker

What the job involves

• Leading the creation, optimization, and evolution of impactful campaigns that elevate customer experience and drive revenue
• Developing and executing cross and upsell strategy across all channels to boost engagement and drive sales
• Crafting and managing customer-focused marketing campaigns to enhance satisfaction, engagement, advocacy, and revenue
• Curating newsletters with the latest news and offerings, identifying cross and upsell opportunities
• Collaborating to create compelling customer case studies and promoting them effectively
• Identifying new opportunities using market tools to expand our presence
• Planning and executing tailored events and webinars to deepen customer engagement and foster revenue growth
• Presenting campaign plans and performance updates in stakeholder meetings, aligning with targets and forecasts
• Partnering with creative marketing team to maximize campaign impact
• Ensuring all campaign assets meet quality standards and brand guidelines
• Working closely with Marketing Operations for reporting, tracking, and ROI analysis
• Building strong relationships across sales and marketing teams to streamline lead processing workflows

Application process

• Apply online
• Due to high demand, apply ASAP