Customer Partner Manager

Skills
AnalyticsBusiness InsightsBusiness Relationship ManagementCross-Functional AlignmentCustomer Relationship ManagementExecutive-LevelHealthcare
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of experience
  • At least 3 years in a management role
  • Strong client relationship management experience
  • Strong knowledge of revenue cycle management
  • Executive-level communication skills
  • Ability to analyze trends risks and opportunities

Nice to have

  • Strategic thinker
  • Collaborative
  • Client-focused
  • Analytical
  • Adaptable

Day to day

  • Serve as the primary client relationship leader for healthcare provider partners
  • Manage consistent communication of revenue cycle performance priorities and strategic updates
  • Partner with internal leaders to align objectives address risks and execute remediation plans
  • Translate performance data into actionable strategies that improve outcomes and client satisfaction

Hiring process

  • Reasonable accommodation contact if needed