RemotevilleRemote Customer Service Account Executive Job in UK Couranto
Customer Service Account Executive Couranto
£ -
Account PlanningConsultative ApproachCustomer ServiceEfficacyKey Performance IndicatorsSkilled Multi-TaskerSlackZendeskZoom
Junior (1-2 years) - Mid-level (3-4 years)
UK
WPO's 50 Fastest Women led company for 2023
30+ employees
SaaSData AnalysisTechnologyCustomer service
Role
Who you are
- Experience in Tier 2 support within a help desk environment preferred.
- Minimum 2 years’ experience as SaaS Customer Service or Account Executive.
- Advanced Proficiency in ZenDesk Microsoft Office Suite Gmail Zoom Slack.
Desirables
- Quick adaptability
- Assumes responsibility
- Skilled multi-tasker
What the job involves
- Deliver exceptional account service and cultivate successful customer relationships.
- Listen to customer needs and provide a consultative approach to align customer needs with Couranto solution set.
- Effectively demonstrate and support our solutions to customers as required.
- Concurrently manages multiple accounts deadlines and projects.
Company
Company mission
Couranto is an information management technology and services innovator, trusted since 1986 for its expertise in streamlining the sourcing, management, and access to information assets and third-party intellectual property. By leveraging customizable technology, they aim to revolutionize the corporate information management landscape, delivering solutions that enhance operational efficiency and drive real-world results.Company values
- Innovation
- Customer Centricity
- Expertise
- Efficiency