How Remoteville checks and expires listings
Remote Customer Service Agent
Skills
BusinessCustomer SatisfactionCustomer ServiceEconomicsEnglishLawLead Qualification
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Completed or in-progress 4-year degree in business business-related economics or law
- State-issued life insurance license in hand by start date
- Availability for flexible hours including nights weekends and weekdays
- Positive customer-first attitude
- Ability to read scripts naturally and clearly
- Strong motivation and coachability
- U.S. citizen not residing in California
Nice to have
- Friendly
- Upbeat
- Patient
- Understanding
- Coachable
- Self-motivated
- Cheerful
Day to day
- Answer inbound calls from prospective life insurance customers in a friendly and patient manner
- Guide callers through quote review and complete insurance applications accurately and efficiently
- Follow up through underwriting to help customers secure the policy that best fits their needs
Hiring process
- Complete the application
- Pass licensing exam
- Start training
- Receive welcome bonus after successful training