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Customer Service Associate

Skills
Computer LiteracyCustomer SatisfactionCustomer ServiceCustomer SupportNegotiationPublic SpeakingRetail
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong communication skills
  • Basic computer proficiency
  • Solid work ethic
  • Positive energetic and outgoing personality
  • Good time-management skills
  • Ability to pass a criminal background check

Nice to have

  • Driven
  • Positive
  • Energetic
  • Outgoing

Day to day

  • Build lasting relationships with clients through virtual and in-home interactions.
  • Provide supplemental insurance guidance to working families with a professional and supportive approach.
  • Deliver responsive customer support while promoting life accident and health benefit products.