RemotevilleRemote Customer Service Representative Job in Montana, United States CompuGain
Customer Service Representative CompuGain
$ -
Contact CentersCustomer ExperienceCustomer ServiceCustomer Service RepresentativesCustomer SupportData EntryPhone EtiquetteSkilled Multi-Tasker
Entry-level/graduate -
MontanaUnited States
Deliver game-changing modern applications with Unisys
240+ employees
Cloud ComputingData AnalysisSaaSEnterprise
Role
Who you are
- Highly organized and proactive
- Strong communication skills
- Ability to work independently in a remote environment
- Skilled in data entry and phone etiquette
What the job involves
- Responsible for assisting customers and addressing inquiries
- Provide excellent support through various channels
- Manage a large amount of incoming phone calls and enter product orders into the company's CRM
- Identify and assess customer needs to ensure satisfaction
- Build relationships and trust with customer accounts
- Provide accurate valid and complete information to customers
- Follow up to ensure problem resolution and take appropriate actions
Company
Company mission
CompuGain, now part of Unisys, focuses on delivering agile cloud migration, application modernization, and maximizing data value for clients. Their mission is to enhance client experiences through innovative technology solutions that drive efficiency and effectiveness in a rapidly changing digital landscape.Company values
- Agility
- Innovation
- Client Focus
- Collaboration