Remoteville

Remote Customer Service Representative Job in UK CompuGain

Customer Service Representative CompuGain
Customer ExperienceCustomer Service RepresentativesCustomer SupportData EntryEtiquettePhone EtiquetteSkilled Multi-TaskerWorking Experience
UK


Deliver game-changing modern applications with Unisys
240+ employees
Cloud ComputingData AnalysisSaaSEnterprise


Role


Who you are

  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks
  • Problem-solving and conflict resolution abilities
  • Experience with CRM systems is a plus
  • High school diploma or equivalent required
  • Applicants must be currently working in the telecommunications sector with companies like Tesco, Three, O2, or similar

Desirables

  • Customer Satisfaction and Experience skills
  • Excellent communication
  • Interpersonal skills
  • Ability to multitask
  • Prioritize tasks
  • Problem-solving
  • Conflict resolution abilities
  • Experience with CRM systems



What the job involves

  • The Customer Service Representative will handle customer inquiries and provide product information
  • They will resolve customer complaints and ensure customer satisfaction
  • The role involves staying updated with the latest technology trends and knowledge about our products
  • This position is remote and requires effective communication through various channels, including WhatsApp


Application process

  • Ensure CV includes WhatsApp number
  • Applications without WhatsApp may not be considered

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Company


Company mission

CompuGain, now part of Unisys, focuses on delivering agile cloud migration, application modernization, and maximizing data value for clients. Their mission is to enhance client experiences through innovative technology solutions that drive efficiency and effectiveness in a rapidly changing digital landscape.




Company benefits

  • Remote work opportunity
  • Professional development and training
  • Access to the latest mobile technology
  • Employee discounts on products and services



Company values

  • Agility
  • Innovation
  • Client Focus
  • Collaboration



Company HQ

Blue Bell
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