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Customer Service Representative

Skills
AmenitiesComputer LiteracyCustomer Service RepresentativesFitHelping ClientsHotel ManagementSales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong communication skills
  • Customer service skills
  • Friendly professional demeanor
  • Positive attitude
  • Comfortable working independently
  • Time management skills
  • Basic computer skills
  • Reliable internet connection
  • Interest in travel and helping clients plan stays
  • Previous experience in customer service hospitality or sales is a plus

Nice to have

  • Detail-oriented
  • Friendly
  • Professional
  • Self-motivated
  • Travel-minded

Day to day

  • Assist clients in selecting and booking hotel accommodations while matching preferences and needs
  • Provide accurate details on hotel amenities pricing and availability across phone email and chat
  • Maintain organized records collaborate with teammates and support smooth client experiences in a remote setting
  • Attend virtual training sessions stay current on travel trends and deliver friendly professional service

Hiring process

  • Apply today
  • Application review
  • Human hiring decision