RemotevilleRemote Customer Success Associate Job in London, UK Q4
Customer Success Associate Q4
£ -
Capital MarketsCustomer EngagementCustomer ExperienceCustomer Facing RolesCustomer SuccessEnablementInvestor RelationsProduct Adoption
Junior (1-2 years) - Mid-level (3-4 years)
LondonUK
Q4 gives IR leaders and their teams the tools to attract, manage, and understand investors — all in one place.
530+ employees
Fintech
Role
Who you are
- Must efficiently manage relationships and be seen as a trusted advisor
- Able to adapt to a dynamic environment and handle pressures
- Proficient in using client success platforms like Salesforce
- Ability to on-board and train clients using virtual tools
- 1-2 years of experience in roles involving customer interaction
Desirables
- Client Engagement
- Product Adoption
- Investor Relations
What the job involves
- Directly manage a client portfolio
- Maintain and enhance client relationships
- Drive product adoption and use of services
- Resolve client issues with urgency
Company
Company mission
Q4 Inc. is dedicated to revolutionizing investor relations by providing tools and insights that empower public companies to attract, manage, and understand investors effectively.Company benefits
- Health and wellness benefits
- Pension matching incentives
- Flexible paid time off
- Flexible working environment
- Virtual team building and socials
Company values
- Impact
- Customer Obsession
- Integrity
- Innovation
Company HQ
TorontoFounders
Darrell Heaps (CEO)