RemotevilleRemote Customer Success Engineer I Job in UK Jamf
Customer Success Engineer I Jamf
£ -
CustomerCustomer ServiceCustomer SuccessJamfLinuxNetworkingRed Hat Enterprise LinuxUbuntuWindows Server
Junior (1-2 years)
UK
2625+ employees
SaaS
Open for applications
Role
Who you are
- Minimum 2 years' experience in enterprise technology support roles.
- Strong customer service skills and experience.
- Proficient in verbal and written communications in English and German.
- Experience with Apple platform and networking fundamentals.
Desirables
- Apple proficiency
- Networking
- German language
What the job involves
- Assist customers with implementing and utilizing Jamf products.
- Provide setup assistance and training for both new and existing users.
- Deliver remote support predominantly and guide users through complex processes efficiently and cordially.
Application process
- Complete new customer onboarding tasks.
- Develop and maintain product and technology proficiency.
- Provide support and training.
- Coordinate with Jamf Customer Success team.
Company
Company mission
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace, simplifying technology for customers worldwide and helping organizations succeed with Apple.Company benefits
- Named a 2022 Best Workplace in Technology.
- Named a 2023 Best Workplaces for Women.
- Named a 100 Best Companies to Work For.
Company values
- Innovation
- Empowerment
- Diversity
- Inclusion