Customer Success Engineer, Infrastructure

Skills
Cloud ComputingProfessional SkillsWeb ApplicationsBashKubernetesLinux System AdministrationPublic Cloud
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Minimum 2 years of Linux system administration and networking experience
  • Strong foundation in client-server architecture and web applications
  • Experience with public clouds like AWS, Azure, GCP, and container technologies such as Docker and Kubernetes
  • Ability to analyze and understand code in languages like Bash or Python.

Nice to have

  • client
  • Kubernetes
  • public cloud
  • Docker
  • Linux

Day to day

  • Assist enterprise customers with installation and optimization of Plotly products
  • Provide in-depth technical support through debugging, log analysis, and problem resolution
  • Collaborate with software developers to address complex technical issues
  • Develop strategies to improve customer experience and product efficiency.