RemotevilleRemote Customer Success Engineer, Infrastructure Job in UK Plotly
Customer Success Engineer, Infrastructure Plotly
£ -
Cloud ComputingProfessional SkillsWeb ApplicationsBashKubernetesLinux System AdministrationPublic CloudReliabilityServer Architecture
Junior (1-2 years) - Mid-level (3-4 years)
UK
The low-code framework for rapidly building interactive, scalable data apps in Python.
120+ employees
SaaSAnalyticsData VisualizationTechnology
Open for applications
Role
Who you are
- Minimum 2 years of Linux system administration and networking experience
- Strong foundation in client-server architecture and web applications
- Experience with public clouds like AWS, Azure, GCP, and container technologies such as Docker and Kubernetes
- Ability to analyze and understand code in languages like Bash or Python.
Desirables
- client
- Kubernetes
- public cloud
- Docker
- Linux
What the job involves
- Assist enterprise customers with installation and optimization of Plotly products
- Provide in-depth technical support through debugging, log analysis, and problem resolution
- Collaborate with software developers to address complex technical issues
- Develop strategies to improve customer experience and product efficiency.
Company
Company mission
Plotly is dedicated to empowering organizations by providing a premier data app platform for Python that enables collaborative app development and deployment in a secure environment. With a robust commitment to open-source graphing libraries, they lead the charge in interactive data visualization, fostering innovation and data-driven insights across the globe.Company benefits
- Comprehensive health coverage
- Generous PTO
- Parental leave top-up program
- Stock options for all full-time employees
- Learning & development program
- Remote-first work
- Home office support
- Employee led DE&I resource group
Company values
- Innovation
- Collaboration
- Community
- Inclusivity