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Customer Success Engineer
Skills
API TestingRelational DatabasesAmazon CloudwatchDatabasesDocumentationPostman APIProject Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5 years of related experience
- Experience managing and integrating with Identity providers like Okta, Auth0 or Ping Federated
- Experience with SSO technologies such as SAML2 and SCIM
- Experience using industry standard log tools like AWS, Cloudwatch, and Dynatrace to triage SSO and API related issues
- Proficiency in capturing and understanding client requirements via meetings, emails, specs from RFPs, etc.
- Deep understanding of security best practices and patterns in SSO and API integrations
- Excellent communication and formal documentation skills
- Communicate clearly with both technical and non-technical internal and external parties
- Strong organizational and project management skills
- Experience testing, validating, or using API testing tools like Postman
Nice to have
- Pharmaceutical benefits experience
- Healthcare experience
- Experience with scripting, system administration, or relational databases
Day to day
- Support and manage Single Sign-On (SSO) and API integrations with external clients and third-party solutions.
- Collaborate with SSO partners to implement new SSO integrations into JUDI and Capital Rx’s member portal.
- Design and implement API-based integrations with clients and third-party applications.
- Generate and manage API keys/credentials and permissioning for API-based integrations.
- Collaborate with clients and third-party vendors to share best practices on how to use our API.