Remote Customer Success Engineer Job in United States Capital Rx

Who you are

• 5 years of related experience
• Experience managing and integrating with Identity providers like Okta, Auth0 or Ping Federated
• Experience with SSO technologies such as SAML2 and SCIM
• Experience using industry standard log tools like AWS, Cloudwatch, and Dynatrace to triage SSO and API related issues
• Proficiency in capturing and understanding client requirements via meetings, emails, specs from RFPs, etc.
• Deep understanding of security best practices and patterns in SSO and API integrations
• Excellent communication and formal documentation skills
• Communicate clearly with both technical and non-technical internal and external parties
• Strong organizational and project management skills
• Experience testing, validating, or using API testing tools like Postman

Desirables

• Pharmaceutical benefits experience
• Healthcare experience
• Experience with scripting, system administration, or relational databases

What the job involves

• Support and manage Single Sign-On (SSO) and API integrations with external clients and third-party solutions.
• Collaborate with SSO partners to implement new SSO integrations into JUDI and Capital Rx’s member portal.
• Design and implement API-based integrations with clients and third-party applications.
• Generate and manage API keys/credentials and permissioning for API-based integrations.
• Collaborate with clients and third-party vendors to share best practices on how to use our API.