How Remoteville checks and expires listings

Customer Success Intern

Skills
AECAnalyticsCustomer InteractionCustomer Relationship ManagementCustomer SuccessEngineeringMarketing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Based in the Toronto ON area
  • Studying in the AEC field
  • Clear concise writing and note-taking skills
  • Comfortable speaking with customers
  • Organized and reliable
  • Eager to learn how prefab shops work
  • Kind and curious

Nice to have

  • Customer-centric
  • Curious
  • Kind
  • Organized
  • Reliable

Day to day

  • Provide ongoing customer support for Building Swell products and features
  • Serve as the main point of contact for customers and guide them through their journey
  • Build strong customer relationships through check-ins training and feedback collection
  • Partner with engineering design and marketing teams to share customer needs and support product improvements
  • Use analytics and customer interaction data to improve success and retention strategies

Hiring process

  • Apply below
  • Email us to learn more