RRemoteville
Motion (Creative Analytics) logoMotion (Creative Analytics)

Customer Success Manager, Creative Strategy

Skills
Account ManagementClient RelationsCreative StrategyCustomer EngagementCustomer SatisfactionCustomer SuccessPaid Media Advertising
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Live in Western Europe
  • Resourceful self-starter who is curious and eager to learn and teach
  • 2-3 years experience in account management, client management or customer success
  • Strong public speaking, presentation, and relationship-building skills
  • Highly organized and ambitious

Nice to have

  • Experience in media buying for paid social like Meta, TikTok, Youtube
  • Deep understanding of creative's role in paid media

Day to day

  • Educate clients on creative strategy and operationalizing workflows using Motion.
  • Develop a deep understanding of media buying and creative production to help clients resolve workflow challenges.
  • Create onboarding curriculum, conduct training sessions, and continually update clients on new features and strategies.
  • Build and maintain relationships with clients to ensure ongoing success with Motion platform.