Remoteville

Remote Customer Success Manager, Creative Strategy Job in UK Motion (Creative Analytics)

Customer Success Manager, Creative Strategy Motion (Creative Analytics)
Account ManagementClient RelationsCreative StrategyCustomer EngagementCustomer SatisfactionCustomer SuccessPaid Media AdvertisingPresentationsPublic SpeakingRelationship Building
Junior (1-2 years) - Mid-level (3-4 years)
UK


Creative analytics for growth teams
60+ employees
SaaSAnalyticsMarketingeCommerce

Open for applications

Role


Who you are

  • Live in Western Europe
  • Resourceful self-starter who is curious and eager to learn and teach
  • 2-3 years experience in account management, client management or customer success
  • Strong public speaking, presentation, and relationship-building skills
  • Highly organized and ambitious

Desirables

  • Experience in media buying for paid social like Meta, TikTok, Youtube
  • Deep understanding of creative's role in paid media



What the job involves

  • Educate clients on creative strategy and operationalizing workflows using Motion.
  • Develop a deep understanding of media buying and creative production to help clients resolve workflow challenges.
  • Create onboarding curriculum, conduct training sessions, and continually update clients on new features and strategies.
  • Build and maintain relationships with clients to ensure ongoing success with Motion platform.

Company


Company mission

Motion is the command center for creative strategists. The platform provides comprehensive tools for creative strategists to analyze ads, track competitors, and receive automated recommendations to optimize workflows. Serving prominent advertisers in paid social, Motion helps analyze over $6B in media spend annually, aiding top ecom and DTC brands in bridging the gap between performance marketing and creative teams.




Company benefits

  • Major impact at early stage
  • Ambitious, ego-free team
  • Work with leading D2C brands and agencies
  • Great networking opportunity



Company values

  • Innovation
  • Customer Success
  • Team Collaboration
  • Continuous Improvement



Company HQ

Toronto
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