RemotevilleRemote Customer Success Manager (EMEA) Job in London, UK Veriff
Customer Success Manager (EMEA) Veriff
£ -
Analytical SkillsArabicCSMCherwell Service ManagementTrainingCustomer SuccessExceeding QuotasIDVOralAnalytical
Mid-level (3-4 years) - Senior (5-8 years)
LondonUK
Veriff is an industry leader in online identity verification, helping businesses achieve greater levels of trust.
390+ employees
Security
Role
Who you are
- Have 4+ years experience in CSM/AM in SaaS industry
- Utilize analytical tools for performance assessments
- Exceed quotas with positive customer feedback
- Partner with clients and stakeholders for product utilization
- Work with internal teams to drive adoption
- Fluency in English and Arabic
Desirables
- Global scaleup/startup experience
- IDV/IDVaaS industry experience
What the job involves
- Drive customer relationships and growth
- Ensure product utilization and adoption
- Resolve customer issues and complaints
- Communicate progress to stakeholders
- Work with internal teams for successful delivery
- Develop trust and relationships with customers
Company
Company mission
Veriff is dedicated to helping businesses and individuals build a safer and more secure world by providing advanced technology for online identity verification.Company benefits
- Flexibility to work from home
- Stock options
- Extensive medical and wellness coverage
- Learning and Development budget
- Six weeks of fully paid sabbatical leave
Company values
- Trust
- Innovation
- Customer-first approach
- Global presence