RemotevilleRemote Customer Success Manager Job in London, UK BigID
Customer Success Manager BigID
£ -
Account ManagementBusiness ReviewsCustomer SuccessExecutive Presentation SkillsOrganization SkillsPresentationsValue RealizationVoice Of The Customer
Mid-level (3-4 years) -
LondonUK
Know Your Data. Control Your Data. 🪄 Security • Compliance • Privacy • AI • Risk • AI Data Management
645+ employees
Cyber SecurityData ManagementCloud ComputingSoftware
Role
Who you are
What the job involves
- Manage the customer relationship risk and revenue
- Build trust and create meaningful relationships among champions and key executives within each account
- Be the voice of the customer within BigID to advocate on behalf of customer issues and needs
- Conduct Executive Business Reviews with key stakeholders to align on goals outcomes and value realization
- Collaborate with Sales and Services teams to drive renewal cross-sell and upsell
- Identify risk and execute a cross-functional risk mitigation plan
- Identify product improvements by remaining current on customer needs industry trends market activities and competitors
- Share our Values of Care-Do-Try-Shine
Company
Company mission
BigID empowers organizations to enhance data security, privacy, compliance, and governance through a unified platform that ensures data visibility and control. By enabling proactive management of data risk, they help customers automate security measures, comply with regulations, and unlock the full potential of their data in both cloud and on-prem environments.Company values
- Care
- Do
- Try
- Shine