Remote Customer Success Manager Job in UK Oracle

Who you are

• Sales experience of a software product, subscription, support renewals or SaaS
• Track record of high performance in a quota-carrying role
• Ability to excel in a high-energy, quarterly-results driven sales culture
• 7+ years sales experience or account management for large enterprise clients or public sector
• Proven expertise working with the executive level in client environments, as well as with procurement, business owners, legal and other client stakeholders
• Ability to effectively negotiate in both challenging and collaborative sales engagements
• Experience developing and delivering compelling presentations and/or sales approaches for both end customers as well as internal stake holders
• Bachelor’s degree in Business or technology related discipline
• Some travel (25%+) may be required

Desirables

• Analytical skills
• Customer engagement
• Oil pipeline management

What the job involves

• Deliver on revenue quotas and build strong renewal bases through high customer satisfaction.
• Focus on existing customers’ success and retention, working closely with both customers and the Oracle Linux product development team.
• Listen to customers' concerns and ideas for new product features, functionalities, and tools.
• Develop long-term partnerships with large and complex clients, ensuring they realize the full value of their investment.
• Identify product expansion and upsell opportunities while maintaining high levels of client satisfaction.
• Act as a mentor to new Customer Success Managers.