RemotevilleRemote Customer Success Manager Job in London, UK project44
Customer Success Manager project44
£ -
Account ManagementBusiness ReviewsBusiness-To-BusinessChurn ManagementCustomer RetentionCustomer SuccessProduct AdoptionRenewalsSales EngineeringSoftware As A Service
LondonUK
project44 is on a mission - to make supply chains work
895+ employees
LogisticsSupply ChainSaaSTechnology
Role
Who you are
- Experience in fast-growth technology company preferred
- Experience with SaaS or platform product preferred
- Knowledge of supply chain preferred
- 7+ years in Customer Success, Account Management, Sales Engineering, or Consulting
- Comfortable presenting to executive leadership and large groups
- Strategic yet hands-on
- Organized with strong urgency to meet deadlines
- Highly customer-oriented attitude
- Excellent verbal and written English
- Fluency in German, Italian, Spanish, or French is advantageous
- Some travel required
What the job involves
- Serve as the primary interface between project44 and a portfolio of accounts.
- Ensure customers get the highest value from the p44 products with exceptional service.
- Partner with customers to develop strategies for optimal product use and value maximization.
Application process
- Send an email for accommodations during the hiring process
- Application review
- Interview
Company
Company mission
project44 is dedicated to transforming global supply chains by optimizing the movement of products, enhancing resiliency, sustainability, and value. With an end-to-end visibility platform that tracks over 1 billion shipments annually, project44 empowers supply chain professionals worldwide through its robust multimodal network, enhancing operational efficiency and customer satisfaction.Company values
- Innovation
- Integrity
- Customer Focus
- Diversity
- Sustainability