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Remote Customer Success Manager Job in UK Schrödinger

Customer Success Manager Schrödinger
CheminformaticsClinical DevelopmentComputational ChemistryCustomer EngagementCustomer SuccessDrug DiscoveryOrganization SkillsProduct Road MappingScope Management
Junior (1-2 years) - Mid-level (3-4 years)
UK


Transforming drug discovery and materials research
955+ employees
ScienceHealthcareBiotechnologySoftware


Role


Who you are

  • B.Sc. in a life science M.Sc. or Ph.D. preferred.
  • At least three years of experience in a life sciences field related to drug discovery.
  • Experience with computational chemistry or cheminformatics in a research setting.
  • Strong communication and organizational skills.
  • Customer-service oriented with a passion for driving user success.

Desirables

  • Ph.D. in Life Sciences
  • Research-oriented
  • Team player
  • Effective communicator



What the job involves

  • Manage LiveDesign implementation projects from early-stage discussions through deployment training and growth.
  • Ensure long-term customer success through use of the Schrödinger Platform.
  • Collaborate internally with various teams to enable substantial growth and usage of accounts.
  • Represent real-world customer needs in product development meetings.

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Company


Company mission

Schrödinger leverages its advanced computational platform to transform the landscape of drug discovery and therapeutic design, serving biopharmaceutical and industrial companies, academic institutions, and government laboratories worldwide. Committed to scientific innovation, Schrödinger combines talent and technology to enhance human health and quality of life.




Company benefits

  • International workplace with growth potential
  • Internal mentorship and training
  • Competitive salary
  • Flexible working environment
  • Annual company shutdown in addition to regular vacation days



Company values

  • Innovation
  • Collaboration
  • Diversity
  • Customer Success
  • Scientific Excellence



Company HQ

New York
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