RemotevilleRemote Customer Success Manager Job in London, UK Zscaler
Customer Success Manager Zscaler
£ -
Business ReviewsCSMCherwell Service ManagementCustomer EngagementCustomer RetentionCustomer SatisfactionCustomer SuccessManaging MeetingsNegotiation
Junior (1-2 years) - Senior (5-8 years)
LondonUK
We make it easy to secure your cloud transformation. Get fast, secure, and direct access to apps without appliances.
8110+ employees
Cyber Security
Open for applications
Role
Who you are
- Experience in a customer-facing CSM or TAM role within a technical environment.
- Exceptional meeting management skills and experience conducting business reviews.
- A consultative approach ensuring customers feel valued through quality service.
Desirables
- Internet and Security technologies skills
- SWG
- Sandboxing
- FireWall
- DLP
- VPN
- SD-WAN
- MPLS
What the job involves
- Lead the post-sale relationship to drive adoption and value for customers.
- Build and deliver strategic Customer Success Plans aligning customer business strategies with Zscaler services.
- Conduct data-driven business reviews and hold stakeholders accountable for deployment success.
- Visit customers on site or remotely to foster relationships and address their needs.
Company
Company mission
Zscaler accelerates digital transformation for enterprises, ensuring agility, efficiency, resilience, and security in a cloud-first world.Company benefits
- Various health plans
- Time off plans for vacation and sick
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
Company values
- Innovation
- Security
- Diversity
- Inclusivity
Company HQ
San JoseFounders
Jay Chaudhry (CEO)