Customer Success Partner
Skills
Contract ManagementCustomer SuccessNeeds AnalysisOperations ManagementProject PlansRequest For ProposalRoot Cause Analysis
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's Degree or equivalent work experience
- 3+ years in account management or sales account management
- Experience with complex solutions for strategic national or global accounts
- C-level relationship experience
- Proficiency with MS Office applications including Word PowerPoint and Excel
- Strong oral and written communication skills
- Excellent organizational analytical and problem-solving skills
- Ability to multi-task and manage time effectively
- Professional demeanor and business maturity
Nice to have
- Consultative
- Strategic
- Analytical
- Organized
- Professional
Day to day
- Manage strategic enterprise accounts through consultative sales and customer success activities
- Develop account plans and analyze customer needs, revenue trends, and competitive threats
- Coordinate with clients operations and technology teams to maintain service levels and resolve issues
Hiring process
- Apply now