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Customer Success Partner

Skills
Background ChecksContractual AgreementsCustomer SuccessData PrivacyGeneral Data Protection RegulationInternational Clients
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • At least 5 years in customer success
  • Proven track record with international clients
  • Strong communication with senior decision makers
  • Knowledge of GDPR/Data protection
  • Program management, presentation, and negotiation skills
  • Excellent verbal and written English

Day to day

  • Manage relationships and retention of key strategic global clients
  • Develop and improve service delivery to support client outcomes
  • Conduct regular business reviews and develop strategic account plans