Customer Success Partner
Skills
Background ChecksContractual AgreementsCustomer SuccessData PrivacyGeneral Data Protection RegulationInternational Clients
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- At least 5 years in customer success
- Proven track record with international clients
- Strong communication with senior decision makers
- Knowledge of GDPR/Data protection
- Program management, presentation, and negotiation skills
- Excellent verbal and written English
Day to day
- Manage relationships and retention of key strategic global clients
- Develop and improve service delivery to support client outcomes
- Conduct regular business reviews and develop strategic account plans