Remote Customer Success Partner Job in UK Makosi

Who you are

• 5+ years of Customer Success or Account Management experience, preferably within the public accounting or professional services industry.
• Proven experience in consultative sales, closing six and seven-figure deals, and exceeding revenue goals.
• Strong project management skills and ability to manage concurrent engagements of varying complexity.
• Outstanding relationship management skills, with the ability to build lasting professional connections with clients and internal teams.
• Experience selling to C-suite, Partners, and HR stakeholders at professional services firms (audit or advisory firm experience preferred).
• Ability to thrive in a fast-paced, results-oriented environment with a solution-oriented mindset and proactive approach.
• High-impact communication skills with strong negotiation and consultative selling abilities.
• Demonstrated ability to drive team-based selling and collaborate effectively across multiple departments.
• Proficiency in Microsoft Office and CRM software.
• Travel when necessary to meet with clients.
• Legally eligible to work in the United States.

What the job involves

• As a Customer Success Partner (CSP) at Makosi, you’ll play a critical role in developing and nurturing strong relationships with a portfolio of accounts, positioning yourself as a trusted advisor.
• The CSP works closely with clients post-sale to ensure they maximize the value of Makosi’s dynamic solutions.
• You will drive adoption, satisfaction, expansion, and retention across our client base, serving as the quarterback of the customer relationship.
• Your ability to collaborate with Sales, Marketing, Product Management, Engagement Management, and Finance will be essential in delivering a seamless client experience.